FAQ's
1) How Do I Take Care of My Jewelry Once I Receive it?All jewelry comes with a care instructions card, giving you detailed direction on maintaining any chain, metal, or stones that may be part of the design. Stainless steel is used for ALL of my chain. And because it is a tarnish resistant metal, it requires minimal maintenance to look its very best! |
2) How Do I Know if Something Will Fit?RINGS: Most of the rings I create are adjustable, fitting a US Size 5 to a US Size 10. HOWEVER, some adjustable bands will be best suited for a US Size 6-8. Details regarding such, will be included under each listing. I also provide rings in set sizes. Those bands often range from a US Size 5 to a US Size 15. NECKLACES: The majority of my necklaces are also adjustable- finished with approximately 3" of Stainless Steel extension chain. BRACELETS: Similar to my necklaces, most bracelets will be adjustable, finished with approximately 1.5" of Stainless Steel extension chain. *** If you tend to have a neck or wrist that is significantly larger or smaller than the average person- I am always able to resize it to your liking! *** |
3) Do You Take Custom Orders?I am always open to custom and personalized orders! *Please Note* that I require a 50% deposit upfront, to cover the cost of materials. However, I will NOT collect the second half, until the custom is completed and you approve the final product.
***** CLICK HERE to Contact Me About Starting Your Own Custom! |
4) Do You Take Wholesale Orders?Most of my jewelry is one of a kind or limited in stock. However, if you are looking to purchase wholesale - I am more than happy to discuss and provide a discount for buying in bulk! *** If you were interested in creating something custom as a wholesale order, contact me via email, so we can discuss the details! |
5) Will Your Chain Jewelry Turn My Skin Green?Nope! Your skin turns green because of a chemical reaction between the acids in your skin (or a substance ON your skin), and the type of metal you're wearing. i.e. It’s common for silver to cause a reaction, when it’s used as plating for less expensive jewelry. Acids cause silver to oxidize, turning the jewelry dark, and producing tarnish. * Therefore, It is the tarnish that changes the color of your skin.* ALL of my jewelry CHAIN is made with Tarnish Resistant Stainless Steel. Specifically, 304 and 316L Stainless Steel. Both Grades are considered TOP QUALITY in the jewelry market. Not only is Stainless Steel naturally Hypoallergenic, it is also incredibly durable- resistant to fade, corrosion and rust! It is even safe for medical use inside the body (on most occasions). |
6) What is Your Return and Exchange Policy?To Review all Shop Policies, please click HERE |
7) Do You Ship Internationally?Yes I do! I offer FREE Domestic Shipping across the United States, and Disocunted International Shipping. If you were interested in ordering several items (3+) and live outside of the U.S.- Let me know! I will provide you with a special shipping discount for buying in bulk! I am able to ship most places. However, this may change at any time in accordance to unforeseen amends to a country's international regulations. If you have any questions or concerns regarding these changes, please contact me. |
8) What Makes Your Jewelry Allergy Friendly?... What Defines a Metal as "Hypoallergenic"?The term "Hypoallergenic", is classified as a pure metal with an absence of Nickel. (such as 24k Gold, Niobium, Sterling Silver, Titanium, and Stainless Steel)
Between 95-98% of my jewelry is made from Hypoallergenic Metals. All of my chain is Stainless Steel, with additional pieces crafted from: Implant Grade Titanium, Implant Grade Surgical Steel, White Gold, 24k Gold, Gold Vermeil, 925 Sterling Silver, Niobium, and Genuine Stone. On occasion, I will include components made of Brass or Copper. However, there will always be a detailed material breakdown under every listing posted in my shop. |
9) Stainless Steel is Considered Hypoallergenic?... I Thought It Contained Nickel?Like most metals, all Stainless Steel is not created equal. Lower Grades do contain Nickel. However, Higher Grades of Stainless Steel, such as 304 and 316L, are considered to be Lead and Nickel FREE! I primarily craft my jewelry from 316L and 304 Stainless Steel, as they are considered the highest qualities in the Jewelry Market. |
10) What Makes Your Jewelry "Eco-Friendly"?All of my chain is made with Stainless Steel- which is a 100% recyclable metal. More than half of the Stainless Steel produced today, has been sourced from scrap metal and landfills- creating little to no toxic run off in the environment. Stainless Steel is also incredibly durable- Higher Grades (like 304 and 316L) being resistant to fade, rust, and corrosion. Not only does this promote a longer shelf life, but a reduction in waste, by opting out of other (less sustainable) short lived materials. PACKAGING: I also attempt to make much of my packaging and shipping materials eco-friendly as well! *** I USE ***
Usually, if a metal has the absence of harsh compositions such as Cadmium, Lead, Brass, and Nickel- it is considered to be 'eco-friendly'. Further, if it has the ability to be repurposed in the future, it is considered to be 'Sustainable'. *** OTHER METALS *** I Use, That are Considered Both ECO-FRIENDLY and SUSTAINABLE, include: - Sterling Silver (925 Silver) - Titanium (also 100% recyclable!) - Surgical Steel - Niobium |
11) I Can Only Wear Certain Metals in My Ear, Because My Skin is So Sensitive.... Would Your Earrings Cause a Reaction?While I cannot give an absolute, I can say that Implant Grade Metal is used for the majority - if not all - of my ear wires in the shop. These are considered Hypoallergenic and "Initial Piercing Safe", by the Association of Professional Piercers. (each listing will have specifications regarding such) However, if you have a more severe allergy- I would suggest sticking with Implant Grade Titanium- as it is one of the best metals to use for higher sensitivities. Please CLICK HERE to review our Metal Sensitivity Guide- which breaks down all materials used in the Shop! |
12) Who is the APP?(Association of Professional Piercers)... Why Should I Care What They Say?The Association of Professional Piercers (APP) is: "An international health and safety organization. It is a nonprofit voluntary alliance dedicated to the dissemination of information about body piercing. Governed by a voluntary elected Board of Directors, the APP is a united group of piercing professionals that freely share information to help fellow members, piercers, health care professionals, legislators, health inspectors, and the general public get the best and most up to date information about body piercing." - safepiercing.org/about/ --- If you wish to learn more about piercing safe metals, CLICK HERE --- *** DISCLAIMER *** I am NOT a certified member of the APP. I am simply using Public Information provided on their website, to help inform and educate others about Safe Piercing Practice and Jewelry Metals best suited for the body. |
13) Are Your Crystals Ethically Sourced?Yes they are! I typically purchase my stones through other small businesses/local Lapidaries within the United States. These companies source their crystals from select mines across the world, that are in compliance with strict labor and environmental regulations. Additionally, I do not carry certain crystals in my shop- such as Lapis Lazuli- that have large political and ethical conflicts. While there are other mines now sourcing Lapis- I have not yet been able to personally verify the ethical practices of such. |
14) What Are in the "Mystery" Items?(i.e. Mystery Pumpkins, Stockings, etc.)Each Mystery Bag has a single piece of Jewelry inside. All Bags will contain an item of Equal or Greater Value to the listing price (i.e. a $30.00 Mystery Bag will have an item between $30-50 original retail value). Many of these mystery items will have Exclusive Jewelry Pieces NEVER before seen in the Shop! With an option of Silver or Gold. I will also specify between Bracelets, Necklaces, etc. - in case you have a preference! *** If you are interested in a Mystery Bag, but have certain metal sensitivities that restrict you from wearing most jewelry. I am more than happy to curate a specialized Mystery Bag tailored to your needs! |
15) I Want a Stone That will Serve a Specific Purpose, but I Don't Know Much About Crystals...(i.e. Love, Abundance, Mental Health, etc.)No Worries! I have created an option at the top of the page, to shop by Metaphysical Properties of a Crystal. Here, you will find jewelry for Abundance, Wellness, Love, and Mental Health Aid (such as Sleep, Trauma, Anxiety, Depression, Borderline Personality Disorder, Bipolar Disorder, and more!) Each category is organized by crystal variants- such as Amethyst, Rose Quartz, Clear Quartz, etc. If you are looking for something that you do not see listed (such as aid for Intention, Spirituality, Substance Abuse, Psychosis, or other Personality Disorders), contact me via email, and I can help identify some stones to suit your needs! CLICK HERE to Shop By Metaphysical Properties |
16) I See You Have 'Ear Weights' for Sale- What Are Those?... How Do They Differ From Regular Earrings?Ear Weights serve a similar concept to earrings, but are made for people with stretched ears (aka 'Gauges' or 'Tunnels'). Typically, they are hooked to the bottom of your ear lobes- meant to dangle from your stretched ear. They are made to be worn AFTER you have started the stretching process. DO NOT use them as tools to SIZE UP- as it can lead to uneven stretching, or worse, a blowout (a ring of scar tissue that forms behind the jewelry and gives the piercing the appearance of turning inside out - healthline). During the gauging process, single flared glass plugs are usually one of the better options. Please contact your local piercer for any questions or concerns about safe stretching! If you are just beginning to wear Ear Weights, I recommended something lighter, that is around 20-40g. As you get used to wearing them, you may gradually increase the weight. EAR WEIGHTS SHOULD NOT BE WORN FOR AN EXTENDED AMOUNT OF TIME (1+ day) The Weights in my shop are primarily made from Surgical Steel and Niobium. PLEASE SEE THEIR WEIGHT BEFORE PURCHASING! As stated above, Ear Weights come in a vast array of weights and sizes. Some of my Weights are rather light, while others are quite heavy, and not recommended for beginner's use. |
17) What Perks are Included in Signing Up for Emails?... How Frequently Will I Receive Advertisements?All Customers who subscribe to our emails, will be automatically considered Cryptic Creation "VIP Members". --- Each Member Receives the Following: - A reusable code for 5% off EVERY TIME they shop (this can be used with other discounts in the store) - A 20% off Birthday Coupon to celebrate your special day! Spend it right away, or save it for the future- it will not expire until your Birthday the following year! - Member-Only Sales and Offers. There will be monthly deals running in the shop, that only "Exclusive Members" will have access to. This could include a Sale on a Specific Gemstone, BOGO Deals, Mix & Match Deals, etc. All Members will be emailed an Access Code at the beginning of the promotion. You may use this at checkout to receive your discount! - Ads will be emailed on a bi-weekly basis (once every two weeks). These will include everything you need to know about Important Shop Updates, Upcoming In-Person Shows, Newest Product Releases, and Any Member Exclusive Promotions or Offers! |
Other Questions? Feel Free to Contact Me!